Gaming is for fun, not stress relief. 10bets believes every player deserves to bet in a healthy, informed way. Our responsible gaming tools and guidance are here to help you do exactly that.
Responsible gaming at 10bets is more than just following rules — it's a core value. We want every user to see gaming as entertainment, not a financial solution.
Online betting is growing rapidly in Bangladesh, and with that comes a greater need for responsible behaviour. 10bets is actively working to raise awareness on this front. Our platform offers a range of tools to help you stay fully in control of your gaming.
Remember — winning is never guaranteed. Betting always carries risk. Only wager what you can afford to lose. 10bets is always here to help you make the right call.
10bets' responsible gaming tools let you manage your own gaming habits on your own terms.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Increasing a limit requires a 7-day waiting period — a built-in safeguard against impulsive decisions.
Decide in advance how long you want to play each day. Once that time is up, 10bets will automatically alert you or end your session. Monitoring your screen time is an effective way to build healthy gaming habits.
If you need a short break, use the cooling-off feature to temporarily close your account for anywhere between 24 hours and 6 weeks. No promotional messages will be sent during this period.
If you feel your gaming is getting out of control, you can permanently close your account for a period of 6 months to 5 years. There will be no option to reopen it during this time, providing genuine protection.
Set a maximum limit on how much you're willing to lose within a given period. Once you reach that limit, 10bets will automatically stop your betting. This is the most effective way to keep financial losses in check.
Bonus and promotional offers can sometimes encourage excessive play. You can opt out of all marketing communications at any time. This gives you greater freedom and independence in your decision-making.
It's not always easy to tell when recreational gaming becomes a problem. Watch out for the following signs in yourself.
The first step in responsible gaming is being aware of your own behavior. Ask yourself — is gaming affecting your life? Is it taking a toll on your family, work, or studies?
Responsible gaming doesn't mean giving up gaming. When played the right way, gaming can be a genuinely enjoyable leisure activity.
Set aside a fixed amount for gaming each week or month — and don't go a single BDT over that budget. 10bets' deposit limit feature is there to help you stick to it.
Decide how long you'll play before you start. Set a timer on your phone. 10bets' session timer makes it easy to stay on top of your time.
Think of betting as entertainment, not a source of income. Winning is a bonus and losing is part of the game — keeping that mindset is what makes gaming enjoyable.
Betting under emotional strain raises the risk of losses. Never sit down to play when you're stressed, lonely, or under the influence of alcohol.
Don't play for long stretches without a break. Take at least 10 minutes off every hour. A rested mind and body make for better decisions.
Answer the following questions honestly. If most of your answers are "yes," please reach out to the 10bets support team.
10bets offers in-house support and can also connect you with external specialist organisations.
Chat with our support agents via 24/7 live chat. Your privacy is fully protected.
Email us at support@10bets.ws and receive detailed assistance within 24 hours.
You can temporarily or permanently close your account at any time directly from your Account Settings.
We can help connect you with mental health professionals for gaming addiction support.
Join 10bets and use our responsible gaming tools for a safer gaming experience. You're in control — your choice, your call.